
Five steps
How counselling works
A clear, structured, and personalised process.
The five steps
- 01
Free initial consultation
Begin with a free 20-minute consultation to briefly discuss your concerns, ask questions, understand how counselling works, and determine whether the service is appropriate for your needs.
- 02
Screening & assessment
Where appropriate, relevant screening and assessment tools may be used to develop a clearer understanding of your circumstances, concerns, strengths, and goals.
- 03
Professional counselling
Counselling provides a confidential, respectful, and structured space to explore concerns, relationship patterns, strengths, values, and areas for meaningful change.
- 04
Personalised guidance & direction
Counselling supports you in clarifying personal intentions, relationship goals, and areas for development, with therapeutic recommendations tailored to your needs, circumstances, and desired direction.
- 05
Ongoing review & progress
Progress and emerging needs can be reviewed throughout the counselling process. Where appropriate, outcome measures and professional review may be used to help monitor progress and inform the direction of counselling.
What happens when you begin?
Your first session is an opportunity to talk about what brings you to counselling, what you hope to achieve, and what kind of support may be most appropriate for your circumstances.
We will take time to understand the concerns that matter to you and begin identifying the areas you may wish to explore. Where appropriate, relevant screening or assessment may form part of the initial process.
For couples, individual screening or assessment may be completed separately and privately, where appropriate, before relevant findings are explored together in the counselling process.

Fees & bookings
Fees, session arrangements, and applicable payment requirements are provided during the booking process or in the quotation issued for the selected service.
- Session length
- Individual and couple sessions are approximately 60 minutes.
- Payment
- Payment is required 72 hours before the scheduled session.
- Cancellation
- Please give at least two hours’ notice to cancel or postpone.
You do not need to have everything figured out before your first conversation.
Begin with a free 20-minute consultation.
You do not need to know exactly what to say or where to begin. You simply need to be ready to begin.
- Online sessions available
- Weekday & evening appointments